Shipping policy

Last updated: November 2, 2026

πŸ“¦ Shipping Partners

At VowPaws, we work with some of India's most trusted logistics partners to ensure your order reaches you safely and on time.

βœ… We ship orders through Shiprocket (Fastrr) and Delhivery.

βœ… Once your order is dispatched, you will receive a tracking link via Email and/or WhatsApp so you can monitor your shipment in real time.

πŸ—ΊοΈ Shipping Locations

πŸ“ We currently deliver across India only.

❌ At this time, international shipping is not available.

⏱️ Delivery Timeline

🟒 Standard delivery is completed within 3–5 business days from the date of dispatch.

🟑 Deliveries to remote or rural locations may require additional transit time.

πŸ“… Business days are Monday through Saturday, excluding public holidays.

πŸ’Έ Shipping Charges

πŸŽ‰ FREE Shipping on all orders above β‚Ή599.

πŸ“¦ Orders below β‚Ή599 will incur a nominal shipping fee, which will be displayed during checkout.

⚠️ Shipping Delays & Exceptions

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • 🌧️ Severe weather conditions
  • 🚚 Operational delays from courier partners
  • 🎊 High-volume festive periods (Diwali, Holi, etc.)
  • πŸ›οΈ Public holidays, strikes, or government restrictions
  • πŸ“ Incorrect, incomplete, or invalid shipping addresses provided during checkout

If your shipment is delayed, our team will keep you informed via Email and/or WhatsApp and work closely with our logistics partners to ensure the earliest possible delivery.

πŸ“¬ Order Tracking

πŸ” Once your order has been dispatched, you will receive a tracking ID and tracking link via Email and/or WhatsApp.

πŸ“± Orders can be tracked directly through the respective courier partner's tracking portal (Shiprocket/Fastrr or Delhivery).

πŸ• Please allow up to 12 hours after dispatch for tracking information to become active.

Contact VowPaws

Email: info@vowpaws.com
Phone / WhatsApp: +91 73377 14999
WhatsApp: Chat with VowPaws

Address: Sy No.25, Bus Stop, Usman Complex, No.91, Hesaraghatta Rd, Best County 3, Vidyaranyapura, Bengaluru, Karnataka 560097, India

Support hours: Monday–Saturday, 11:00 AM–7:00 PM IST.